How to present Customer Service on a Resume
When trying to get a customer service position, it’s crucial to showcase your relevant knowledge and experience on your resume. A well-written resume will make significant difference in obtaining the job you’ve been hoping for. The team at Adelaide Professional Resume Writers, we specialize in providing resume writing services to help you stand out from your competition. In this article, we’ll provide tips on how to write about the customer service aspect of your resume.
- Utilize action verbs when you are describing your customer experience you should use action verbs like "assisted," "resolved," or "responded." These verbs prove that you’ve been actively engaged in your customer service activities and achieved outcomes.
- Incorporate specific job duties and responsibilities. Be specific in your description of your customer service experience. Instead of using the phrase "worked in customer service,"" say "managed a team of customers service agents and handled customer complaints."
- Use metrics: Provide relevant indicators such as satisfaction rates to prove your effectiveness. For example, "increased customer satisfaction by 15% through efficient problem-solving techniques."
- Customize your resume: tailor your resume for the customer service job you’re applying for. Highlight the abilities and experience which are most relevant for the position.
- Check your resume for errors and seek help from a professional Before you submit your resume, proofread it. uploading it to ensure there are no errors. If you require assistance, consider seeking professional help from Adelaide Professional Resume Writers.
By following these tips and guidelines, you can write a customer service resume that effectively highlights your relevant experiences and capabilities. Make sure to adapt your resume to the job that you’re applying for and to proofread it before submitting it. Adelaide Professional Resume Writers can also assist you in creating a successful resume that highlights your abilities and work experience.
