How do you describe Customer Service on a resume
When seeking a customer service position, it’s crucial to showcase your relevant expertise and experiences on your resume. A well-written and professional resume can make the difference in getting the job that you desire. The team at Adelaide Professional Resume Writers, we specialize in offering resume writing services to assist you in standing out your competition. In this article, we’ll provide tips on how to talk about customer service in a resume.
- Use action verbsin describing your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs indicate how you’ve actively engaged in your customer service activities and achieved outcomes.
- Make sure to include specific job duties and responsibilities: Be precise in your description of your customer service experience. Instead of telling the reader that you "worked in customer service," you should say "managed the team of customer service representatives and took care of complaints from customers."
- Use metrics: Provide relevant metrics , such as customer satisfaction levels to show your contribution. For example, "increased customer satisfaction by 15% using efficient strategies for solving problems."
- Customize your resume: tailor your resume to fit the customer service position you’re applying for. Highlight the skills and experience that are most relevant to the job.
- Ask for professional help and proofread Make sure you proofread your resume prior to you submit it to ensure it’s not erroneous. If you require assistance, consider seeking professional help through Adelaide Professional Resume Writers.
Following these steps and guidelines, you can write your resume for customer service that effectively highlights your experience as well as your skills. Make sure to modify your resume to fit the specific job you’re applying to and ensure that you have it proofread before you submit it. Adelaide Professional Resume Writers can also assist you in writing a powerful resume that highlights your strengths and work experience.
