How to present Customer Service on a Resume
When trying to get a customer service job, it’s essential to include your experience and skills in your resume. A well-written resume will make a big difference in getting the job you’ve been hoping for. In Adelaide Professional Resume Writers, we specialize in offering professional resume writing services to aid you in standing out from your competitors. In this post, we’ll provide tips on how to describe the level of customer service in your resume.
- Use action verbs: When you are describing your customer experience, use action verbs like "assisted," "resolved," or "responded." These verbs prove that you have actively been involved in customer service and are able to show results.
- Make sure to include specific job duties and responsibilities. Be precise when describing your customer service experience. Instead of telling the reader that you "worked in customer service," say "managed an entire team of customer service reps and handled customer complaints."
- Incorporate relevant metrics like customer satisfaction rates , to prove the effect of your efforts. For example, "increased customer satisfaction by 15% through effective methods for problem solving."
- Tailor your resume: Tailor your resume for the customer service position you’re applying for. Highlight the experience and skills that you have that will be most useful for the position.
- Check your resume for errors and seek help from a professional You should proofread your resume prior to making it available to ensure it’s not erroneous. If you require assistance seek professional assistance with Adelaide Professional Resume Writers.
By following these tips, you can create a resume for customer service that effectively highlights your relevant work experience and skills. Make sure to make your resume specific to the specific job that you’re applying for and be sure to proofread your resume prior to submitting it. Adelaide Professional Resume Writers can also assist in creating a professional resume that displays your capabilities and experience.
